Volunteer FAQ
Hostel FAQ
01

What is Hosteleer?

Hosteleer is an online platform that connects hostel hosts and backpacker volunteers. Hosts offer perks in exchange for duties. Perks can include things like free accommodation, free food, free drinks, free bicycle use, etc. Duties can include things like leading pub crawls, organizing movie nights, changing linens, or bartending. Your overall goal as a host is to create a safe, fun, and inviting environment for your volunteers so they can help your hostel succeed.
02

Who is Hosteleer for?

Hosteleer is for hosts who want or need help making their hostel the best that it can be. Hosteleer offers a unique opportunity for your hostel to receive help from its very target demographic—backpackers. Backpacker volunteers understand your customers deeply and will help create an amazing, social atmosphere at your hostel, as well as improve your reviews.
03

Is Hostel-Volunteering safe?

The sharing economy works on trust. Just like AirBnb or Uber, we rely on reviews and ratings to ensure safe and nurturing hostel-volunteering experience. With that said, use your own judgement and common sense to determine if a hostel-volunteering experience is right for you. If a host or volunteer feels uncomfortable or unsafe in anyway, they can cancel the experience at any time. If the matter is serious, we will investigate the situation and take action if we deem it appropriate. Please remember, Hosteleer is solely a platform for hosts and volunteers to contact each other and to offer or receive help. Any and all arrangements and agreements made are solely between the host and volunteer and do not include the Hosteleer platform.
04

Do volunteers need visas?

Each country has different rules and regulations in regards to volunteering, and it is your responsibility to help volunteers obtain all necessary documents and visas required to volunteer in your country. Our platform is based on cultural exchanges and not paid work. It is important to be clear about this distinction to avoid problems with immigration.
05

What is the entire process?

  1. Signup and complete registration
  2. Fill out your profile completely
  3. Check out the profiles of the volunteers that are coming to your city (Pro Feature)
  4. Invite the volunteers that seem like the best fit for your hostel (Pro Feature)
  5. Reply to any volunteer requests that you receive
  6. Enjoy having amazing volunteers at your hostel
  7. Leave your volunteers a review so they can get more gigs in the future
06

How can my hostel rank higher in my city’s listings?

  1. Get positive reviews
  2. Fill out your profile completely
  3. Accept, reply to, or decline all volunteer requests within 24 hours
  4. Update your availability so it accurately reflects your need for volunteers
07

How can I get more volunteer requests for my hostel?

  • Offer a fair balance between duties and perks (consider increasing perks and decreasing duties to make your hostel more attractive)
  • Fill out your profile completely and describe what makes volunteering at your hostel so amazing (family dinners, comfortable beds, amazing local attractions, etc)
  • Get a Featured Listing by upgrading to a premium subscription
08

Who can Hosteleer?

Volunteers must be at least 18 years of age and have valid travel documents. Hosts must be registered and legal businesses who provide, at a minimum, safe and clean accommodation for their volunteers.